Customer Service - Dry Cleaning & Laundry
ZIPS Cleaners
Customer Service - Dry Cleaning & Laundry
Full Time • ZIPS Cleaners
Benefits:
- Free uniforms
- Opportunity for advancement
- Paid time off
Now Hiring: Customer Service Agent – Dry Cleaning & Laundry
Do you have a friendly attitude, a sharp eye for detail, and a passion for helping people? Join our team as a Customer Service Agent and become the next friendly face at ZIPS Cleaners!
Position: Customer Service Agent
Location: ZIPS Cleaners - We have 5 locations in the Austin Area
Schedule: [Full-time/Part-time | We are open 7am-7pm Mon-Fri and 8am-6pm Saturday
Pay: $15+ depending on experience
Location: ZIPS Cleaners - We have 5 locations in the Austin Area
Schedule: [Full-time/Part-time | We are open 7am-7pm Mon-Fri and 8am-6pm Saturday
Pay: $15+ depending on experience
What You’ll Do:
- Greet customers with a warm and professional attitude.
- Check in and process garments for cleaning.
- Handle payments, orders, and pickup/drop-off coordination.
- Answer customer questions in person and by phone.
- Ensure orders are accurate, clean, and ready on time.
- Keep the front counter clean, organized, and efficient.
What We’re Looking For:
- Great communication and customer service skills.
- Dependable, detail-oriented, and organized.
- Comfortable using a POS system (we’ll train you!).
- Prior experience in retail, hospitality, or customer service is a plus.
Perks:
- Paid Holidays and PTO accrual for full time.
- Friendly, team-oriented work environment.
- Employee discount on dry cleaning services.
- Opportunities for advancement as we grow.
- Regular, steady hours with no late nights.
Compensation: $15.00 - $18.00 per hour
Convenient. Affordable. Fast.
ZIPS started out as eight separate dry cleaners in the Baltimore-Washington, D.C. area. In 2002, the stores united with the goal of providing a revolutionary dry cleaning experience that maintains high-quality services at one low price for any garment.
Since then, ZIPS has expanded to over 65 locations across the country. We clean over 20 million garments for more than 500,000 customers every year, and we look forward to serving more customers every day!
The ZIPS Difference
The difference is our passion for providing high-quality dry cleaning at unbelievably low prices. We’ve streamlined every part of the dry cleaning process, cutting costs and cleaning times to provide the best possible service at the best possible price.
Doing Our Part for the Environment
Doing Our Part for the Environment
We’ve been going green since way before it was cool. We’re always finding new ways to reduce our environmental impact. We’re leading the industry in our quest, because when it comes to the environment, we don’t mess around.
Every location operates a hanger recycling program. We’re committed to keeping hangers out of landfills. Our plastic bags are 100% recyclable. We know you don’t need each garment individually wrapped or tissue paper in the sleeves – a well-cleaned garment is a well-cleaned garment, no matter how it’s presented for pick up. That’s the kind of frilly excess we’ve eliminated to keep our prices incomparably low. Plus, we strive to continuously cut our waste and water usage every year.
Join a ZIPS Team Near You!
We’re always looking for qualified, energetic people to deliver amazing customer service. If you have a passion for quick, friendly service, apply now to join our team.
(if you already have a resume on Indeed)